IHS is seeking qualified caring individuals to assist the homeless of Oahu. If you want to make a difference in Hawaii’s community, IHS is the employer for you. IHS offers competitive wages and benefits including paid vacations and 401(k).
We currently have openings for:
- Guest Services Assistant
- Housing Specialist/Outreach Services
- General Case Manager
- Outreach Specialist – North Shore/Wahiawa
All candidates: As a condition of employment, all applicants must meet requirements of the particular position and agree to a pre-employment drug test, TB test, criminal background check, reference check, credentialing process, and medical assessment if it is job applicable.
Applicants may apply in person, or send resume, cover letter, and 3 references to:
Attn: Workforce Excellence/HR
350 Sumner St
Honolulu, HI 96817
E-mail: BarryY@ihs-hawaii.org (Microsoft Word or PDF only) or Fax: (808) 537-2697
Fillable Employment Application
Fillable Voluntary Self Identification
IHS is an Equal Opportunity Employer and maintains a Drug & Alcohol-free Workplace.
Duties listed are not all inclusive.
Responsibilities: Responsible to support in completion of intakes, educational groups and classes and case management appointments, as needed for outreach and clients of IHS whose primary language is of Micronesian dialects. Will assist parents and couples in determining objectives needed to reach goals and identify service needs. Work collaboratively with Family Program Coordinator, case managers, and interns to teach and provide referrals, offer support counseling and ativities to assist families or couples in developing skills and services to improve quality of life and functioning in the community and towards employment & housing. Intended outcomes for these activities are to increase success rates for Micronesian speaking clients/guests of IHS in obtaining housing, employment and to build upon their existing parenting skill sets.
Requirements: Associates Degree in Human Services or related field from an accredited university with 12-15 semester hours in social sciences. Previous interpretation experience in with preferred 1 to 1 ½ years interpretation experience supporting case management or other experience in support services to disenfranchised individuals or homeless services setting. Experience with crisis intervention and de-escalation a plus. Knowledge of the structure and content of the English and Micronesian language including excellent written and verbal communication skills. Working knowledge of issues impacting homeless families related to domestic violence, child abuse, substance abuse and/or mental illness. Able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, and the supportive processes involving homeless families. Computer proficient with Microsoft Outlook, Word and Excel. Must be able to pass CPI (Crisis Prevention Intervention).
Responsibilities: Will be responsible for facilitating the safety and welfare of IHS guests, visitors, volunteers and staff. Assistants will maintain the cleanliness of shelter will uphold policies, and provide assistance while treating guests with respect and dignity. Assistants will document daily, supervise in-house and community volunteers and provide support to other programs when needed.
Requirements: Available to work a flexible schedule that includes evenings, weekends, and/or overnight shifts. Able to multi-task, work independently and exercise good judgment. Can communicate with diverse populations of varying comprehension levels. Possess good written communication and basic computer skills to ensure accurate and timely documentation. Have at least 1 year experience in providing excellent customer relations, homeless services, conflict resolution and crisis prevention and response. Knowledge or training in Human Services, CPR/First Aid/AED preferred. High School diploma or equivalent required.
Responsibilities: Maintains landlord/rental management relations and is responsible for on-going assessment, service plan development, short-term counseling and referrals for program-eligible clients. With a warm and welcoming attitude, assists clients with their service needs by helping them to determine the objectives needed to reach their goals; creates and maintains individualized residential plans, sets goals, interventions and performance measures for eligible clients. As requested, based on business needs, will provide outreach services to homeless people living in the community. Works with other internal IHS programs (Medical, Case Management etc) and other partnering providers’ housing department staff ensuring that homeless individuals who are appropriate have initiated the application and qualifying process for applications for entrance into appropriate housing. Counsel according to the service plan/community resources and refers clients to community resources to help meet tenancy requirements. Chart and document as directed by funding sources and IHS policy. Inspects rental units and assists in conducting on-site behavior training including tenant safety education. Provides life skills training and Housing Assessment when needed.
Requirements: Bachelors Degree in Social Sciences or Human Services preferred. Associates degree with 12 semester credit hours of behavioral or social sciences credits with at least 2 years experience in human service field assisting clients to obtain housing, provide counseling and/or life skill resources. Experience working with substance abusing, and mentally ill clients. Ability to communicate effectively with diverse groups of people with individualized needs in a counseling setting. Able to work under pressure while in stressful situations and handle a high volume of cases. Possess strong written/verbal communication and interpersonal skills. Computer proficient using Microsoft Word, Excel, and database applications. Able to work independently, prioritize, multitask and document daily activities thoroughly. Valid driver’s license, clean driving record, proof of No-Fault Insurance. Must be able to pass CPI (Crisis Prevention Intervention) and CPR/First Aid.
Responsibilities: Using screening and clinical assessments, develop individualized service plans for clients, with special focus on ADAD Homeless Outpatient Program and Integrated Case Management participants. Provide connection to supportive housing, crisis counseling, supportive counseling and referrals to community resources that help develop skills, address criminal justice needs, and address alcohol and/or substance abuse treatments. Document services through progress notes that meet agency standards and maintain clinical records as required. May be asked to facilitate groups that educate and support our clients.
Requirements: Two to three years of experience in the delivery of case management services. Must be a candidate for Hawaii CSAC examination. Working knowledge of social learning principles, criminogenic needs, addiction, Stages of Change, Motivational Interviewing and Motivational Enhancement Techniques. Preferred Bachelor’s Degree preferred with a minimum of 12 semester credit hours in Behavioral Science Coursework (i.e. psychology, social work, criminal justice etc). Possess knowledge of community resources and able to work under pressure handling a large volume of cases.
Responsibilities: The Outreach Specialist (OS) functions as IHS’s primary provider of outreach services to homeless people living in the community. The OS works in partnership with other programs internal to IHS including CM programs, housing, medical services, and employment training and operations staff. The OS conducts regular outreach rounds to designated areas on a consistent basis and conducts targeted outreach to homeless individuals who may be in crisis or who have been identified as needing services. Additionally the OS provides referrals, supports, and linkages to external providers, completes regular documentation for the purposes of data collection and attends regular team meetings.
Requirements: BA or BS in human services field with 1 year ½ years minimum direct work experience working with homeless, mentally ill, and addicted populations or 2 or more years direct service experience working with homeless, substance abusing, and mentally ill populations. Skilled in working under pressure and handling a large volume of cases. Able to demonstrate compassion and understanding of boundaries working with homeless individuals. Must have ability to think safely, critically and proactively when providing interventions to homeless, mentally ill individuals. May need to work occasional weekends and evening hours to meet the needs of persons served. Computer proficient in Microsoft Applications with strong interpersonal, written and verbal communication skills.