Career Opportunity

IHS is seeking qualified caring individuals to assist the homeless of Oahu. If you want to make a difference in Hawaii’s community, IHS is the employer for you. IHS offers competitive wages and benefits including paid vacations and 401(k). We currently have openings for:

All candidates: As a condition of employment, all applicants must meet requirements of the particular position and agree to a pre-employment drug test, TB test, criminal background check, reference check, credentialing process, and medical assessment if it is job applicable.

To Apply:

Applicants may apply in person, or send resume, cover letter, and 3 references to:

IHS
Attn: Workforce Excellence/HR
350 Sumner St
Honolulu, HI 96817

E-mail: BarryY@ihs-hawaii.org (Microsoft Word or PDF only) or Fax: (808) 537-2697

Fillable Employment Application

Fillable Voluntary Self Identification

EOE/Alcohol & Drug Free Workplace

POSITION DESCRIPTIONS

Duties listed are not all inclusive.

Guest Relations Specialist (Regular Full-Time)

Responsibilities: Professionally receive, greet and direct all visitors, volunteers and guests as appropriate. Receive and screen incoming phone calls to departments, employees, and guests. Receive and direct messages to and from guests. Sign in and issue identification badges to all visitors/volunteers. Make announcements to staff and guests via the public address systems. Orient new guests and complete initial guest intake. Log and maintain an accurate account of day’s events. Maintain cleanliness and organization of reception area and filing system. Assist Operations and other Programs as necessary.

Requirements: Must have the ability work and communicate effectively with diverse populations of varying comprehension levels while maintaining a warm and welcoming attitude and treating all persons with dignity and respect. Must have excellent telephone etiquette with ability to multitask and work independently. Professional verbal/written communication skills and good command of the English language required for effective documentation. Must have at least 1yr of office/reception experience and knowledge of Microsoft Word, Outlook, Excel and Access software. MUST BE ABLE TO WORK WEEKDAYS (Monday – Friday), Swing Shift 2:00 pm – 10:30 pm.

Guest Relations Specialist (Casual Part-Time)

Requirements: Must have the ability work and communicate effectively with diverse populations of varying comprehension levels while maintaining a warm and welcoming attitude and treating all persons with dignity and respect. Must have excellent telephone etiquette with ability to multitask and work independently. Professional verbal/written communication skills and good command of the English language required for effective documentation. Must have at least 1yr of office/reception experience and knowledge of Microsoft Word, Outlook, Excel and Access software. MUST BE ABLE TO WORK WEEKENDS (Saturdays and Sundays), Swing Shift 2:00 pm – 10:30 pm.

Meal Program Assistant (Regular Part-Time)

Responsibilities: Cooks, prepares and serves meals to residents in an efficient, safe, sanitary and healthy manner. Maintains the cleanliness of the kitchen, meal preparation and storage areas. Responsible for the appropriate utilization of meal supplies/donations and conducts inventory as instructed. Supervises and orients in-house and community volunteers in the areas of meal preparation and service. Professionally greets volunteers and donors, issues receipts as required. Delivers and serves meals and/or picks up donations as needed.

Requirements: Ability to work and communicate with diverse populations of varying comprehension levels. Ability to multitask, work independently and exercise good judgment. Good written communication for effective documentation, knowledge of safe food handling/preparation and kitchen safety and sanitation. Two years of prior food preparation experience and ability to push pull and lift up to 50 pounds required. Must have drivers license and clean abstract. Must be able to work various days and schedules.

Housing Specialist – Shelter Plus Care (Regular Full-Time)

Responsibilities: Creates permanent housing opportunities by developing an inventory of available housing units for Shelter Plus Care eligible clients with varying price ranges. Maintains landlord/rental management relations and is responsible for on-going assessment, service plan development, short-term counseling, and referrals for program-eligible clients. With a warm and welcoming attitude, the right candidate will assist clients with their service needs by helping them to determine the objectives needed to reach their goals; creates and maintains individualized residential plans; sets goals and interventions and performance measures for eligible clients. Will counsel and chart according to the service plan/community resources and refers clients to community resources and assists them in meeting tenancy requirements. Inspects rental units and assists in conducting on-site behavior training including tenant safety education. Provides life skills training and Housing Assessment. Meets the outcomes and documentation requirements as directed by funding sources and IHS policy.

Requirements: Bachelors Degree in Social Sciences or Human Services preferred. At least 1-year experience in human service field assisting clients to obtain housing, provide counseling and life skill resources. Experience working with Property Management is preferred. Ability to communicate effectively with diverse groups of people with individualized needs in a counseling setting. Ability to work under pressure while in stressful situations and handle a high volume of cases. Possess strong written/verbal communication, and have good interpersonal skills. Computer proficient using Microsoft Word, Excel, and database applications. Able to work independently, prioritize, multitask and document daily activities thoroughly. Knowledge of local and community resources that offer assistance to eligible families. Valid driver’s license, clean driving record, proof of No-Fault Insurance.

Shelter Assistant (Casual Part-Time)

Responsibilities: Ideal candidates will be responsible for maintaining the safety and welfare of IHS guests, visitor, volunteers and staff. Assistants will maintain the cleanliness of shelter, perform confiscations and searches and enforce house rules to all persons on the premises while treating everyone with respect and dignity. Assistants will also supervise in-house and community volunteers, observe, evaluate, document guest behavior, and provide support to other programs when needed.

Requirements: Ability to work and communicate with diverse populations of varying comprehension levels. Ability to multi-task, work independently, and exercise good judgment. Must have good written communication for effective documentation. Must have 6 month – 1 year experience in customer relations or security field, and knowledge or training in Human Services preferred. High School diploma or equivalent required. Must be able to work evenings, weekends, and rotating shifts.