IHS is seeking qualified caring individuals to assist the homeless of Oahu. If you want to make a difference in Hawaii’s community, IHS is the employer for you. IHS offers competitive wages and benefits including paid vacations and 401(k).
We currently have openings for:
- Outreach Specialist – North Shore/Wahiawa
- Volunteer Services Coordinator
- Guest Services Manager
- Agricultural Specialist
- Cook III
- Guest Services Assistant
- Housing Specialist/Outreach Services
All candidates: As a condition of employment, all applicants must meet requirements of the particular position and agree to a pre-employment drug test, TB test, criminal background check, reference check, credentialing process, and medical assessment if it is job applicable.
Applicants may apply in person, or send resume, cover letter, and 3 references to:
Attn: Workforce Excellence/HR
350 Sumner St
Honolulu, HI 96817
E-mail: BarryY@ihs-hawaii.org (Microsoft Word or PDF only) or Fax: (808) 537-2697
Fillable Employment Application
Fillable Voluntary Self Identification
IHS is an Equal Opportunity Employer and maintains a Drug & Alcohol-free Workplace.
Duties listed are not all inclusive.
Responsibilities: The Outreach Specialist (OS) functions as IHS’s primary provider of outreach services to homeless people living in the community. The OS works in partnership with other programs internal to IHS including CM programs, housing, medical services, and employment training and operations staff. The OS conducts regular outreach rounds to designated areas on a consistent basis and conducts targeted outreach to homeless individuals who may be in crisis or who have been identified as needing services. Additionally the OS provides referrals, supports, and linkages to external providers, completes regular documentation for the purposes of data collection and attends regular team meetings.
Requirements: BA or BS in human services field with 1 year ½ years minimum direct work experience working with homeless, mentally ill, and addicted populations or 2 or more years direct service experience working with homeless, substance abusing, and mentally ill populations. Skilled in working under pressure and handling a large volume of cases. Able to demonstrate compassion and understanding of boundaries working with homeless individuals. Must have ability to think safely, critically and proactively when providing interventions to homeless, mentally ill individuals. May need to work occasional weekends and evening hours to meet the needs of persons served. Computer proficient in Microsoft Applications with strong interpersonal, written and verbal communication skills. The position will be approximately 20 hours a week and be focusing on the Wahiawa/North Shore area.
Responsibilities: Cultivates partnerships with corporate and community organizations, schools, and churches to provide volunteers, in-kind donations and drives for IHS’s needs. Coordinates recruiting, scheduling, and the evaluation of and rewarding of volunteers within the shelters, and outside community volunteers for special events, fundraisers, and community activities. Liaise with businesses and organizations to engage volunteers with professional backgrounds that can assist with various skill building activities. As needed, serves as point of contact for volunteer of special events, fundraisers and community activities as well as photographs and/or documents volunteer quotes/information and volunteer activities for newsletters and other social media related mediums. Maintains integrity of volunteer information database through Access and Microsoft Excel. Collaborates with IHS staff to identify volunteer requirements/priorities and ensure proper training and orientation of volunteers by staff.
Requirements: Demonstrate excellent verbal and written communication skills with strong interpersonal skills to solicit and maintain relationships within the community. Experience working with a diverse group of individuals and able to present to large groups to educate the community about IHS, the issues around homelessness and how groups or individuals can help. Computer proficient with Microsoft and Access/Database applications and working knowledge of social media applications. Associate’s or Bachelor Degree in Business Administration, Marketing or Communications with 2+ years experience in volunteer management. Flexible schedule, must be able to work various holidays and occasional weekends to meet the needs of the organization. Hours and days may change based on business needs.
Responsibilities: Creates and maintain a place of healing and support for persons experiencing homelessness. Promotes a culture of hospitality, trust and respect between staff and guests. Instills an atmosphere of teamwork and ownership with department staff through effective leadership. Works collaboratively with management in improving staff performance. Manage and oversee the coordination of guest activity schedules. Ensure shelter safety plans/procedures are adhered to and promoted in the delivery of emergency shelter and managing crises. Generate, monitor, and evaluate statistical data generated from guest services to improve operations and service delivery. Implement and ensure that all health and safety procedures are followed by staff, guests, and volunteers. Review, develop and implement operational protocols and procedures in collaboration with senior leadership. Promote positive relationships with neighboring businesses and external community partners as well as other internal departments within IHS.
Requirements: Minimum High School diploma or equivalent. Bachelor’s Degree preferred. Three to five years leadership experience supervising a team of people. Experience in customer service coordination or social services related environment. General knowledge of safety codes, emergency responses, and Universal Precautions and operations of residential settings with knowledge of mental health/substance abuse issues. Possess strong leadership and motivational skills as well as have excellent interpersonal, verbal and written communication skills. Computer proficient in Microsoft Suite and database applications. Ability to deal with diverse populations of varying comprehension levels. Valid Driver’s License and clean driver’s abstract. CPR/First Aid/AED certified. CPI (Crisis Prevention Intervention) certified or able to pass course at IHS.
Responsibilities: Focus will be upkeep of our growing venues and establishing routines for planting and harvesting of vegetables and fruits that can be done through resident and community volunteers. We aim to create a community of people who are eager to help grow food for our shelter kitchen and also for local restaurants and markets. Reports routinely to Director of Facilities. Collaborates with other IHS Managers to create structures and resources that supports our Meal Program and also our Employment Program. Responsible for securing farming supplies and maintenance of tools with the help of guests and volunteers.
Requirements: High school diploma or equivalent. Some college or project management experience preferred. At least two years work experience with an agricultural enterprise. (Produce handling agriculture and/or community gardening required). Must have computer proficiency in Microsoft Word, Excel spreadsheets, and email. High level of organization skills required. Must have the ability work and communicate effectively with diverse populations of varying comprehension levels while maintaining a warm and welcoming attitude and treating all persons with dignity and respect.
Responsibilities: Cooks, prepares and serves meals to residents in an efficient, safe, sanitary and healthy manner. Maintains the cleanliness/sanitation of the kitchen, meal preparation and storage areas. Responsible for the appropriate utilization of meal supplies/donations and conducts inventory as instructed. Supervises and orients in-house and community volunteers in the areas of meal preparation and service. Professionally greets volunteers and donors, issues receipts as required. Works collaboratively to with volunteers, other guest services and program staff to ensure consistency of services to all guests. Delivers and serves meals and/or picks up donations as needed.
Requirements: Ability to work and communicate with diverse populations of varying comprehension levels. Ability to multitask, work independently and exercise good judgment. Good written communication for effective documentation, knowledge of safe food handling/preparation and kitchen safety and sanitation. Two years of prior food preparation experience and ability to push pull and lift up to 50 pounds required. Must have drivers license and clean abstract. Must be able to work various days and schedules.
Responsibilities: Responsible to support in completion of intakes, educational groups and classes and case management appointments, as needed for outreach and clients of IHS whose primary language is of Micronesian dialects. Will assist parents and couples in determining objectives needed to reach goals and identify service needs. Work collaboratively with Family Program Coordinator, case managers, and interns to teach and provide referrals, offer support counseling and ativities to assist families or couples in developing skills and services to improve quality of life and functioning in the community and towards employment & housing. Intended outcomes for these activities are to increase success rates for Micronesian speaking clients/guests of IHS in obtaining housing, employment and to build upon their existing parenting skill sets.
Requirements: Associates Degree in Human Services or related field from an accredited university with 12-15 semester hours in social sciences. Previous interpretation experience in with preferred 1 to 1 ½ years interpretation experience supporting case management or other experience in support services to disenfranchised individuals or homeless services setting. Experience with crisis intervention and de-escalation a plus. Knowledge of the structure and content of the English and Micronesian language including excellent written and verbal communication skills. Working knowledge of issues impacting homeless families related to domestic violence, child abuse, substance abuse and/or mental illness. Able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, and the supportive processes involving homeless families. Computer proficient with Microsoft Outlook, Word and Excel. Must be able to pass CPI (Crisis Prevention Intervention).
Responsibilities: Will be responsible for facilitating the safety and welfare of IHS guests, visitors, volunteers and staff. Assistants will maintain the cleanliness of shelter will uphold policies, and provide assistance while treating guests with respect and dignity. Assistants will document daily, supervise in-house and community volunteers and provide support to other programs when needed.
Requirements: Available to work a flexible schedule that includes evenings, weekends, and/or overnight shifts. Able to multi-task, work independently and exercise good judgment. Can communicate with diverse populations of varying comprehension levels. Possess good written communication and basic computer skills to ensure accurate and timely documentation. Have at least 1 year experience in providing excellent customer relations, homeless services, conflict resolution and crisis prevention and response. Knowledge or training in Human Services, CPR/First Aid/AED preferred. High School diploma or equivalent required.
Responsibilities: Maintains landlord/rental management relations and is responsible for on-going assessment, service plan development, short-term counseling and referrals for program-eligible clients. With a warm and welcoming attitude, assists clients with their service needs by helping them to determine the objectives needed to reach their goals; creates and maintains individualized residential plans, sets goals, interventions and performance measures for eligible clients. As requested, based on business needs, will provide outreach services to homeless people living in the community. Works with other internal IHS programs (Medical, Case Management etc) and other partnering providers’ housing department staff ensuring that homeless individuals who are appropriate have initiated the application and qualifying process for applications for entrance into appropriate housing. Counsel according to the service plan/community resources and refers clients to community resources to help meet tenancy requirements. Chart and document as directed by funding sources and IHS policy. Inspects rental units and assists in conducting on-site behavior training including tenant safety education. Provides life skills training and Housing Assessment when needed.
Requirements: Bachelors Degree in Social Sciences or Human Services preferred. Associates degree with 12 semester credit hours of behavioral or social sciences credits with at least 2 years experience in human service field assisting clients to obtain housing, provide counseling and/or life skill resources. Experience working with substance abusing, and mentally ill clients. Ability to communicate effectively with diverse groups of people with individualized needs in a counseling setting. Able to work under pressure while in stressful situations and handle a high volume of cases. Possess strong written/verbal communication and interpersonal skills. Computer proficient using Microsoft Word, Excel, and database applications. Able to work independently, prioritize, multitask and document daily activities thoroughly. Valid driver’s license, clean driving record, proof of No-Fault Insurance. Must be able to pass CPI (Crisis Prevention Intervention) and CPR/First Aid.