Career Opportunity

IHS is seeking qualified caring individuals to assist the homeless of Oahu. If you want to make a difference in Hawaii’s community, IHS is the employer for you.  IHS offers competitive wages and benefits including paid vacations and 401(k). We currently have openings for:

• Housing Program Assistant (TANF)
• Community Relations Manager
• Guest Services Assistant

All candidates: As a condition of employment, all applicants must meet requirements of the particular position and agree to a pre-employment drug test, TB test, criminal background check, reference check, credentialing process, and medical assessment if it is job applicable.

To Apply:

Applicants may apply in person, or send resume, cover letter, and 3 references to:

IHS
Attn: Workforce Excellence/HR
350 Sumner St
Honolulu, HI 96817

E-mail: BarryY@ihs-hawaii.org (Microsoft Word or PDF only) or Fax: (808) 537-2697

Fillable Employment Application

Fillable Voluntary Self Identification

EOE/Alcohol & Drug Free Workplace

POSITION DESCRIPTIONS

Duties listed are not all inclusive.

Housing Program Assistant (TANF) (Regular Full Time)

Responsibilities: Provides administrative support to Housing & Employment Director and other Housing Staff as needed to include creating and maintaining client databases. Professionally receives, screens, directs and/or takes messages for all incoming calls for clients and manages daily appointment calendars, especially supporting the TANF program by pre-screening calls, following up on appointments and assisting with client paperwork. Ensures efficiency of the TANF program and confidentiality of records and documentation of services.

Requirements: Minimum HS diploma/GED equivalent. Preferred Associate’s or Bachelor’s degree in the field of Human Services. Minimum 1 year of office and/or administrative experience supporting multiple staff. Must be highly organized and detail-oriented. Must be able to communicate with a diverse population both verbally and in written form in a clear and concise manner. Must have excellent command of the English language. Knowledge or training in mental health/substance abuse issues preferred. Has excellent people and problem-solving skills. Proficiency in Microsoft and related software applications.

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Community Relations Manager (Regular Full Time)

Responsibilities: Coordinates the communications program for IHS toward the goal of heightening public awareness of the organization, garner targeted public support, encourage organizational support in the way of volunteers, inkind and financial giving. Writes and develops content for verbal, written and digital forms of communications to educate the public, nurture current supporters of IHS and attract new ones. Manages IHS’s social media network, online presence and coordinate speaking engagements in the community.

Requirements: Motivated self-starter and able to work a flexible schedule to meet business needs. The ideal candidate has superior interpersonal skills coupled with strong technical skills in website navigation, social media tools and Microsoft Office Applications. Knowledge of Raiser’s Edge and/or Photoshop a plus. 3-5 years of experience in an administrative setting with experience in cultivating and managing stakeholder relationships in the community. Bachelor’s degree in business, marketing, communications or related field. Is detail-oriented, a strong communicator, possess excellent writing skills and able to work well under pressure with multiple deadlines. Valid driver’s license required.

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Guest Services Assistant (Casual Part-Time)

Responsibilities: Ideal candidates will be responsible for maintaining the safety and welfare of IHS guests, visitor, volunteers and staff. Assistants will maintain the cleanliness of shelter, perform confiscations and searches and enforce house rules to all persons on the premises while treating everyone with respect and dignity. Assistants will also supervise in-house and community volunteers, observe, evaluate, document guest behavior, and provide support to other programs when needed.

Requirements: Ability to work and communicate with diverse populations of varying comprehension levels. Ability to multi-task, work independently, and exercise good judgment. Must have good written communication for effective documentation. Must have 6 month – 1 year experience in customer relations or security field, and knowledge or training in Human Services preferred. High School diploma or equivalent required. Must be able to work evenings, weekends, and rotating shifts.

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